George David has been CEO of United Technologies Corporation (UTC) for http://site-2188771-2986-1564.mystrikingly.com more than a decade. During that time he has received numerous accolades and awards for his performance as a CEO. Under his leadership UTC, a $343 billion conglomerate whose operating units include manufacturers of elevators (Otis Elevator), aerospace products (including Pratt & Whitney jet engines and Sikorsky helicopters), air conditioning systems, and fire and security systems, has seen earnings grow at 10â€“14 percent annuallyâ€”impressive numbers for any company but particularly for a manufacturing enterprise.According to David, a key to United Technologiesâ€™ success has been sustained improvements in productivity and product quality. The story goes back to the 1980s when David was running the international operations of Otis Elevator. There he encountered a Japanese engineer, Yuzuru Ito, who had been brought in to determine why a new elevator product was performing poorly. David was impressed with Itoâ€™s methods for identifying quality problems and improving performance.